Tuesday, April 28, 2009

The pitfalls of short-term thinking

Knowing what audiences say they want and what they are chasing is a useful tool for news judgment, but it should not be the sole driver of content. As Tom Rosenstiel mentions in my book, news is what hasn't happened yet, and there's no backward-looking research that can tell you what content will be useful or desired going forward. More to the point, audiences/readers/citizens can't ask for something they don't know is there.

That's why this column on Web hits at the Project for Excellence in Journalism site is so important.

To quote Jim Brady:

I was pretty confident that a story about the celebrity meltdown du jour would get more traffic than our story on President Obama’s current thinking on the Department of Agriculture. But The Washington Post’s bread and butter is coverage of the federal government, politics, diplomacy, national security, local news and local sports, not national entertainment news. To put it another way: If The Washington Post decided to promote stories on its home page based purely on traffic potential, what makes it unique would quickly evaporate.


And, his example originally quoted by Romenesko:

There was nothing in our traffic history to suggest that stories about military veterans were of particular interest to our readers. But when Dana Priest and Anne Hull uncovered the poor conditions at Walter Reed Army Hospital, the story went global in hours. That kind of journalism will be increasingly at risk if we get too caught up in the race for page views.


The search for the silver bullet is one of the reasons, to mix a metaphor, that journalists have been chasing their tails for the last several years. The most successful content isn't the kind that follows an audience; it's the kind that creates an audience.

Wednesday, April 22, 2009

No more national consciousness

OK, I realize that going seven months without posting eliminates me from consideration for the blogger of the year award.

Politico has an interesting story today asserting that Barack Obama is getting away with many affronts to human decency (reducing travel restrictions to Cuba, hosting the Grateful Dead in the White House, going on the Jay Leno show, etc.) that are infuriating conservatives but hardly blemishing his overall popularity. The story quotes pundit Mark Halperin saying that President Clinton, by contrast, "would have gotten hammered" for such pokes in the eye of tradition and dignity.

It may be true that Obama is getting away, relatively speaking, with activities that would have been much more damaging to Clinton in the 1990s. But these examples of an official escaping mass outrage, it seems to me, miss the forest for the trees. Instead of, say, reducing prosecutions of users of medical marijuana, as Obama has done, imagine if Clinton had clandestinely approved the torture of U.S.-held prisoners in a bid to elicit false confessions that would provide evidence to start a war resulting in more than 4,000 American deaths. Such a revelation, a decade ago, likely would have led to bipartisan impeachment charges that would have stuck.

Of course, these are the kinds of details emerging about the Bush administration's treatment of terror detainees (for the best aggregating on this topic over many years, see Dan Froomkin's reporting and editing at washingtonpost.com). But, just like the video of Obama bowing respectfully to the Saudi Arabian king, the torture revelations are landing on the American conscious with all the impact of a fluffy feather.

It seems to me that the reason for this universal lack of popular outrage is simple, and it's not the conclusion that Politico reaches in its story. Politico suggests Obama is getting an easier ride on cultural affronts than Clinton did because the country is getting more liberal, and upcoming generations don't have all the hangups that the Baby Boomers did about late-night television and respecting foreign leaders. That might also be true, but the "more liberal" theory doesn't explain the general shrugs with which ongoing revelations about our program of torture are being received.

Here's my argument for why both the Bush and Obama administrations suffered, and are suffering, less widespread scrutiny and criticism for their crimes and misdemeanors than Clinton or any previous administration of the past several decades: It's because Americans no longer have a coherent, broadly recognized and heeded structure for receiving and understanding the news.

Two phenomena -- the fragmentation of news sources brought on by cable and the digital era, and the "hyperlocal" movement among newspapers that has essentially banished national and world news from the front pages of all but the biggest dailies -- have resulted in a widespread mainstream disengagement from the news of the day. When big chunks of us get our news from the Fox network, and big chunks of us get our news from MSNBC, and those of us who still subscribe to local newspapers find largely parochial coverage from within a day's drive of the reporting staff, there is no medium or institution that foments and moderates a national conversation.

Clinton's scandals were on the front pages of most newspapers in the 1990s. Bush's scandals were relegated to inside wire pages or briefs. Coverage of first three months of Obama's administration has been similarly kaleidoscopic: Throughout their days, most Americans receive and personally assemble tiny shards of news from talk radio, cable news, word of mouth, RSS feeds, etc. Each of us builds from these fragments a different impression of the world, an individual view of events that skews to our personal interests (kite flying, NASCAR, whale watching) and leaves all but the most politically engaged of us with the sparest impressions of public issues and events.

We no longer have national conversations about the most important questions -- like how should we deal with our recent legacy of torture -- because no majority of us is seeking or receiving the same reliable information from the same set of trustworthy sources.

People have celebrated the digital age for the liberating effect it's had on all of us as consumers of information. We are all free to seek and receive the kind of information we want, when we want it. The traditional gatekeepers, the "mainstream media," which used to inform and guide our civic conversations, are decreasingly influential. One result of this is that more information is available than ever before, and that a select few can't determine what we see and know as a national community. But another result is that, while we can see and know whatever we want, there is no national community to deliberate over what we know.

As newspapers continue to shrink and die, concerned journalists and citizens are wondering who will ask the tough questions, hold officials accountable, and provide the kind of information we need to make good decisions that sustain our democracy. But I don't think our major problem is that there will be less journalism. All these stories are out there. There's plenty of information available about torture, plenty of information about Obama's friendly handshake with Hugo Chavez. More people than ever are asking questions, digging up facts and publishing information that make powerful people uncomfortable.

The big challenge for journalism going forward is not whether it will get done, but how we can get a critical mass of people to pay attention to it. Because right now the future of journalism appears to be thousands of trees falling in the forest, and no one hearing a sound.

Friday, September 12, 2008

Lipstick on the press

The national news media, especially the cable and broadcast news media, might as well go ahead and put big "tool" stickers on their foreheads for the duration of the presidential election. Their complicity and delight in helping divert the American public from substantive issues has been evident throughout the primary season this past year, and -- despite the extraordinary stakes in this election -- it continues apace.

The latest and perhaps most egregious example is giving credence to the McCain campaign's objectively bogus claim that Barack Obama called Sarah Palin a pig the other day when Obama repeated a cliche he's often used ("You can put lipstick on a pig, but it's still a pig") when discussing McCain's economic policy. Obama was clearly referring to economics and had not even brought up Palin so far in his remarks when he used the refrain -- one that McCain has also used this year in criticizing Democratic policies. But the McCain people are smart enough to know that, since Sarah Palin recently brought up lipstick to distinguish hockey moms from pit bulls, they could then accuse Obama of sexism and tie up a couple of news cycles.

News outlets like CNN took up this cause, despite knowing, and generally pointing out, that the McCain campaign's claim was fabricated. It doesn't seem to occur to these reporters and producers that when they go ahead and lead news programs with bogus claims, they lend support to those claims and give aid and comfort to their progenitors. See my previous post on research showing that repeating a lie further embeds it in people's heads, even if you prove the lie to be false.

The extraordinary thing is that, even as self-proclaimed journalists wallow in this incendiary crap -- to the exclusion of delving into actual health, tax and national security policy in any meaningful way -- they pretend that they're just along for the ride and have no choice but to cooperate. Watch how CNN Deputy Political Director Paul Steinhauser introduces the "lipstick on a pig" hoax by saying, "This is what they're arguing about today ... Can you believe it?"



As Obama explains in the clip, he wasn't arguing about lipstick -- he was arguing about economic policy. He had to talk about lipstick the next day because the McCain campaign made up a ludicrous charge and the news stations all started repeating it.

What if these journalists did their jobs, evaluated the truth or falsity of stories BEFORE airing them, and stopped being boxing gloves for whichever campaign is smart enough to distract and delude them from their real responsibilities?

Fortunately, there is some deeper reporting that is bothering to call out the McCain campaign for its carefully crafted and expertly deployed low blows in this election, despite the danger of being called partisan for doing so. Here's an AP analysis, for example.

I need to disclose here that I'm supporting the Obama campaign. I'm not presently affiliated with a news organization. I believe the fate of our democratic republic -- which has been under assault from within as well as without in the past eight years -- rides on the outcome of this election. This is not a partisan belief. It is based on my understanding of the Constitution and of the role that both the people and the press play in deciding the future of our country. If John McCain and his supporters want to convince the American public that they truly have a better plan for restoring this country's strength, security, global leadership and economic stability, let them do it. Let the news media hold McCain and Obama accountable for their records and ideas. Let all the candidates submit to tough questioning from fair-minded reporters, and let the best ideas and leaders emerge.

In the meantime, if this is the best the national political media can do for our country, we might as well consign the very idea of a democracy guided by an informed public to the dust bin of history.

Thursday, May 22, 2008

If you don't like it, stop it

Romenesko linked to an interesting speech that Washington Post political reporter Dan Balz gave the other day at Columbia University.

He said a couple of things that would have brought me to my feet, like this:

This election reminds us of something that has too often been ignored: That Washington matters. That government matters. Most of all, that who wins the White House matters. As we have seen over the past eight years, the choice of a president affects the way America projects its power around the world and how the world sees us. It affects who gets health care and at what price. It affects who gets taxed and at what rates. It affects the distribution of wealth in a society where income inequality continues to grow. It affects how we educate children and how we care for older Americans. It affects what this nation does to combat global climate change and therefore the world your children and your grandchildren will inherit.


That's exactly the kind of understanding that leads to substantive political reporting and, ideally, a better informed and more thoughtful electorate. Balz also said this:

Good political reporting devotes as much energy and curiosity to plumbing the state of the country, the aspirations of all Americans, the clash of ideas and the changes that may be realigning the nation’s political power structure, as it does to what candidates say or do on any given day.


That's about context, which lends meaning to the news of the day. Amen.

Here, though, is where Balz lost my sympathy:

My first concern is that we talk more and more about less and less. We seize on trivial developments rather than big ideas. We obsess over process and but not over policy. We over-cover a snide remark by David Geffen about the Clintons and under-cover a major speech. We spend too much time speculating about the future and not enough examining and understanding the present and the past. We write for one another and talk too much to one another. In other words, we are in danger of reducing to an insider’s game the most important set of decisions people are making about the future of our country.


Note the disconnect in this relatively short speech between what Balz says is important (see his first passage) and what he says political journalists do. His acknowledgement of how far off the rails most political reporting is, is particularly disappointing because Balz so clearly understands what it should be.

My advice to Dan, and all the other people currently covering politics but unhappy with the state of political coverage, is: START DOING IT RIGHT.

Balz's lamentation implies a feeling of helplessness, but all it would take for political coverage to improve in this country is for political reporters and their editors to stop complaining about how trivial much of their work is and do the other kind of work instead. Stop talking about how political journalism needs to be better, and make it better. If the Washington Post can't do it, who can?

In fairness, the Post's political coverage is about as extensive as one could hope to find, and although it delves deeply into the inside-baseball, blow-by-blow aspects of electoral politics, it also spends a lot of time on substance, issues, fact-checking and the other elements that make elections historic decisions and not cultural side shows. If everybody covered politics as thoroughly as The Washington Post, Dan Balz wouldn't have to complain.

But every election cycle we watch journalists wring their hands over how shallow, horse-racey and misguided election coverage is, when they're the very people who produce it. It's like going to a restaurant and having the chef complain about how bad the food is there.

Hey, chef, make better food!

Thursday, February 28, 2008

Sucking up to pols, vs. socking it to them

I've got another column on the Committee of Concerned Journalists site, this one comparing two incidents of presidential election coverage on cable.

In one case, a network continued flogging a story that its own journalists and analysts were consistently saying was a non-story.

In another case, an anchor didn't let a candidate's surrogate get away with generalizations.

Check it out.

Thursday, December 06, 2007

The problem with 'hyperlocal'

I wrote a column for the Committee of Concerned Journalists last week, discussing how being TOO local of a news organization means missing a great deal of national, world and state news with a direct impact on your audience.

Local is the franchise of small and mid-sized newspapers, but it's a bad idea to assume your readers are getting the bigger news they need elsewhere. The best local journalism explains how all the world's events affect and change local communities, and how those communities can have an impact on the wider world.

Local is vital, but context is king.

See the column here.

Tuesday, September 11, 2007

The dangers of mythbusting

I need to address some new research reported recently in The Washington Post that warns truth-tellers to be careful in the way they attack myths and false conventional wisdom.

In my book I make a big point of the importance of repeatedly correcting public misperceptions, because merely reporting the truth once and moving on is not a powerful enough weapon against misinformation. But a recent study seems to show that busting myths in the wrong way can do as much to perpetuate them as to dispel them.

The basic finding is that once an idea has entered people's heads, repeated exposure to the idea tends to reinforce its original message, regardless of whether new information contradicts that message. So even though people are repeatedly reminded that Saddam Hussein wasn't involved in planning the Sept. 11 terrorist attacks, a pretty steady 40 percent continue to believe it.

The research, which wasn't specifically about terrorism, "highlights the disturbing reality that once an idea is implanted in people's minds, it can be difficult to dislodge," the Post story says. "Denials inherently require repeating bad information, which may be one reason they can paradoxically reinforce it."

Citing another study, the story concludes that, rather than denying falsehoods, "it is better to make a completely new assertion that makes no reference to the original myth."

The Post does some great regular reporting on how the brain's inherent tendencies affect our response to politics, news and information. Lots of stuff we intuitively think is constructive or obvious can turn out otherwise, because of the way we're wired. This latest story is a warning that, in pursuit of making sure people know the truth, we have to be very careful not to reinforce fallacies.

Wednesday, June 13, 2007

Holding people accountable


A couple of things from this past week demonstrate an increasing commitment by journalists to making sure audiences get the truth from news reports -- not just unchallenged speculation and spin.

On Friday, Matthew Felling blogged for CBS News' PublicEye about "Pop Up Politics," in which he proposed covering debates with VH-1-style "pop-up" boxes that emerge onscreen as candidates ramble through their talking points. The pop-ups would provide background and biographical information on the candidates, explain their positions on issues and, ideally, point up contradictions between their present and past statements in real time.

Felling seemed to be half joking in his post, but this is a terrific idea. Not only would it help bring televised debates into the 21st century, it would be engaging, informative and help keep the candidates honest. Major style points to the first network (does it have to be Comedy Central?) that tries it.

Then yesterday Romenesko posted a lengthy internal memo from AP writer Ron Fournier about writing with authority. The memo is posted under Miscellaneous Items -- I'm not sure if this is a permanent link or if a search would be required.

This memo is a great litany of tools reporters can use to make sure they are acting as journalists and not just stenographers of official statements, including:

-- Following up on process stories by checking in six months or a year later to see how proposals and promises fared in reality

-- Actively and unapologetically exposing intentional lies and misstatements by officials

-- Working sources to get more insight into what's really happening behind the scenes

-- Writing what reporters know to be true based on verifiable observations rather than relying solely on the official word. Fournier uses coverage of Hurricane Katrina as an example.

If AP adopts these ideas as standard practice, the ubiquitous news organization could help revolutionize the way officials are covered, to the disadvantage of the disingenuous and in great service to the public.

Monday, May 07, 2007

Do newspapers deserve to live? (Part II)



Yes, if they maintain the gumption and independence the San Antonio Express-News demonstrates in its coverage of a recent Al Gore speech to an architects group.

The speech, to an audience of thousands, was supposed to be closed to the media -- but the newspaper sent a reporter in under his own name without declaring himself as a journalist. We can discuss the ethics of this practice, but I'm persuaded by the argument of Express News public editor Bob Richter, who explains the paper's decision in his column.

The point is, here we have a newspaper that recognizes its role in the community and its duty to the public -- which is to share information that citizens have an interest in, even if that means annoying powerful people. The last paragraph of the news story sums it up: " On the request of Gore's media handlers, Saturday's event was closed to the media. Because of the importance of the issue and Gore's status, the San Antonio Express-News chose to cover it anyway."

This paper knows who it's working for.

Thanks, as is often the case, to Romenesko, for spotlighting these stories.

Do newspapers deserve to live?



Not at the rate they're going. Here's nationally syndicated columnist James Lileks, a sharp and witty writer with an audience that seeks him out, explaining that his bosses at the newly commoditized Minneapolis Star Tribune are killing his column and moving him to a local straight news beat. In other words, rather than trumpeting its unique voices, the paper is stamping them out. It's being bland on purpose.

This is so ridiculous that it feels like it might be one of those hoaxes perpretrated to get people like me all riled up, only to end up with egg on our faces because we didn't bother to check it out before we started commenting about it. If that's the case, congratulations to the joker who pulled it off. Unfortunately, the news business has reached the point where, as blatantly stupid, short-sighted and mean-spirited as this move is, it's entirely believable.

Monday, February 26, 2007

Here's how to do it



Right off the subject of the last post is a Readership Institute column describing research into people's openness toward serious news, if it's reported and presented in the right way. The column cites the reporting of Doug McGill, who's linked on the rail of this blog and has pioneered the concept of doing global reporting from local communities. And it makes this excellent point about how to approach world news in a meaningful way:

There is no research I know of that says that people want to read about genocide. What research I see - especially as it relates to young people college and much younger - suggests they want to know about the lives of their neighbors. They ask such questions as, Why did they leave their country? How did they get here? What is it like for them to start over? In a way this explains their current world to them.

In the United States today, there are more than 10 million young people between the ages of 5 and 17 who were born in another country. That is 1 out of every 5 children K through 12 was not born in the United States. They are the friends and neighbors of our children. North American children are living in the most global society. It is natural for them to be interested in other places.


This is the essence of my chapter on reporting world news. People need to know what's going on in other countries; but they need to see it in a context that makes sense to them. The answer is not to cover the world less, but to cover it well.

But where's the news?



One major phenomenon in traditional media's desperate struggle to maintain audiences is the free or cheap tabloid aimed at the 18-34 age group, often published by a daily newspaper that seems unable to reach those people on its own merits.

The latest of these efforts is apparently underway at the San Antonio Express-News, and its characteristics are similar to other publications targeting this age group: Most notably, it intends to cover everything but news. A memo published in the Association of Alternative Newsweeklies describes a content "focus on music, the Web, film, gaming, pop culture and trends in general, the arts, local nightlife and outdoor recreation."

Leaving aside whether the Express-News ought to be covering those topics satisfactorily in its daily paper (it should), we should wonder why so many publications for people under 40 reflexively recoil from the idea that this audience could handle serious subjects. Yes, there are studies showing that this generation of young people is less interested in news than any preceding generation, but news bean counters always seem to place the blame for this with the people, instead of the news.

What if, instead of assuming that young people avoid the news because they're dumb and apathetic, we assume they're uninterested in news coverage because it seems to ignore them, talk above them, dwell on political style over issue-oriented substance, and foster a sense of helplessness by refusing to demonstrate the vital role regular citizens play in the democratic process? What if, instead of targeting young people with pandering escapism, we tried harder to engage them in important matters that affect their lives every day?

Those what-ifs are hard to answer, because nobody's trying it. My guess is that if we showed younger people their stake in the news through compelling, meaningful coverage that addressed them as citizens instead of commodities, we could start building some credibility and maybe an audience. It's not just a guess, either: The Readership Institute has done research showing that young people appreciate news coverage that makes them feel smarter and looks out for their civic interests.

What news decisionmakers have to get their heads around is that, just because research shows people don't like the news they get, it doesn't mean they don't like the news they COULD get. Let's, for a minute, stop assuming that apathy is about them and consider that it might be about us.

Thursday, February 15, 2007

Highlighting good journalism



Here's something I should have known about before but didn't: It's a blog by a Northwestern journalism professor who trolls daily for really good journalism -- stories that are groundbreaking, innovative, watchdog oriented or particularly well told. It's called Jon Marshall's News Gems, and it's worth a regular look.

Marshall provides reliable evidence that good, important journalism persists to this day, in spite of every hurdle news organizations face and the remarkable hostility journalists face from nearly all segments of society.

And, while we're talking about good news, Reuters reports today on some empirical evidence that spending money on your newsroom is a way to make money in the news business. This ought to be a no-brainer, but of course media bean counters have been betting on the opposite premise for well over a decade -- cost cutting themselves right out of business.

The new evidence comes from a study by the University of Missouri-Columbia, a top-flight J-School. I suppose you could argue that the study's authors have a vested interest in these results, since bigger newsrooms means more jobs means better placement for journalism school graduates. But the spokesperson for this study, Esther Thorson, associate dean for graduate studies at Missouri's J-school, is an advertising professor, touting results indicating that newsroom spending is more lucrative than spending on any other department in the news business.

If we're lucky, the bigwigs with the fancy suits will pay heed to this study and stop gutting newsrooms so we can get more of the good work highlighted by Jon Marshall. Unfortunately, the momentum to bleed news organizations to death might be too powerful to overcome at this point. Time will tell.

UPDATE: Here's an interview with Thorson from the public radio business program "Marketplace," which gets a big shout-out in my book for its smart and creative journalism.

Wednesday, January 31, 2007

Poynter's Romenesko pointed to an intriguing story in Talking Biz News yesterday about a couple of Gannett papers merging their business and metro desks into one big reporting squad.

It's easy enough to interpret these moves as cynical cost-cutting efforts packaged as improved public service, but the irony of this particular development is that it could make the papers better.

The comments with the story do a good job capturing the range of good and bad that could result, with the bad leaning toward a dissolution of the business staff and the diversion of economic expertise into a schedule of night cops shifts. And, with the way things are going, this is an unfortunate likelihood.

But my first reaction to this move was more like commenter Tim, who posits that uniting the news and business staffs under one editorial roof could result in more holistic reporting. As people like Tom Friedman have asserted at length, the manifold forces affecting our lives no longer can be viewed in isolation from one another. Globalization, the Internet, increasing public-private partnerships and a much larger chunk of the population invested in the stock market through 401(k)s and similar investments means that segregating "news" and "business news" paints a false picture of the way the world works.

Governments, corporations and citizens are mixed up in so many ways that it's foolish trying to extricate one from the other. The State of Michigan's now-chronic budget crisis is largely attributable to declining tax revenues resulting from the shrinking American auto industry, and the impact extends to higher unemployment, rising college costs and fewer resources for public school children. Michigan State University is now partnering with the state to develop a number of economic development incubators aiming to solve these public and private problems in tandem. The Wal-Mart a few miles from my office is suing a local township that has voted against its expansion plans. Coporations are lobbying the government to address our national health-care and environmental crises, because boards of directors are beginning to feel the sting of short-sighted political policies.

The less that newspeople view these stories through separate lenses, and the more they pay attention to the relationships among public, private and personal, the more creative and meaningful reporting they can provide. Having news and business reporters working under one editor might well create more problems than it solves, but here's a case where the idea of synergy, if approached properly, can bear some sweet fruit.
A Michigan State University journalism student, and one of my advisees at the student paper here, Josh Jarman, has started a blog as part of a digital reporting class. He calls it "Michigan Student Journalist," and it provides information and ideas for student journalists to chew on as they prepare for their careers.

I was invited to speak to the digital reporting class earlier this month, and Josh went through the trouble of audiotaping the talk and editing it into several intelligible podcasts. So here's some commentary on the state of journalism today, and its potential future.

Friday, January 26, 2007

A major shortcoming of this blog is a dearth of regular examples of the kind of illuminating and meaningful journalism I preach in my book. Paul McLeary at CJRDaily.org found such an example in the New York Times this week.

The story is from reporters embedded with an American unit in Iraq trying to patrol a Baghdad neighborhood in partnership with the Iraqi Army. And as McLeary points out, the story is written with the authority that could only come from someone who was there on the ground. The story makes observations and judgments that border on opinion, but these observations aren't policy opinions -- they're reactions to what the reporters witnessed and experienced on the scene. And they shed a bright light on the obstacles American troops face in trying to bring order to Iraq, especially in conjunction with the Iraqi troops we're supposed to turn the country over to some day.

The comments under McLeary's post are instructive, because they reveal the vitriol reserved for honest reporting, and the way even a story that is clearly sympathetic to American forces gets twisted by critics into an ultra-liberal screed because it reveals facts that conflict with official statements.

Where this fits with my book is the idea that, for most reasonable people, blunt and vivid storytelling from reporters with the resources and courage to be where the news is can truly engage and enlighten audiences -- helping them understand the complexities of a world that is typically packaged in simple terms and swallowed with little reflection. You can't read this Times piece and not think deeply about what it means for U.S. policy -- whatever your policy preferences happen to be. Good journalism introduces new information that makes people question what they know, or think they know.

More authoritative journalism, more often -- from City Hall as well as from Baghdad -- would make us all more thoughtful people.

Wednesday, January 17, 2007

For a continuing conversation between me and new media advocate/guru Howard Owens, a commenter on the last post, check out his blog.

Monday, January 15, 2007

News today that another young project touted in my book is on the ropes. This one is Backfence.com, a series of "hyperlocal" Web sites that's attempting to build a business model off citizen contributors in smaller communities.

The lack of sufficient audience to sustain revenue here, and the management shakeup, are all part of the sorting out process of creating new models for journalism on the Web. But the problems many of these startups are having should be a reality check for those offering utopian models of a world of journalism without journalists, or those who are a bit too eager to write off all forms of traditional journalism in favor of the brave new world.

That new world is coming, and it certainly won't resemble the ink-smudged hegemony newspapers enjoyed for much of the 20th century. But people are also making predictions and assumptions about what modern news audiences need and desire that have yet to come true. Universal access and the ability for every person to write their own stories might be cool and useful, but demand for people to help package and organize the world -- that is, editors -- hasn't abated. A consultant quoted in the above-linked story about Backfence is paraphrased saying, "Community news sites have to invest in the quality of the content before advertisers will take notice."

In other words, it's not just the medium; It's still the message. Excitement about the Internet and multimedia delivery methods isn't enough; we have to produce content that's worth consuming.

Wednesday, January 03, 2007

I canceled my subscription to my local newspaper today.

It was a wrenching, if largely symbolic, decision. I've earned my livelihood from newspapers for more than a decade, and I've worked for one newspaper or another almost constantly for 20 years dating back to high school. I believe, at least in theory, that newspapers hold the key to enlightening our society and shoring up our democratic system. I have, through my 5-year-old daughter, the opportunity to pass on the daily habit of going out for the paper each morning and reading the news over breakfast -- a habit I've faithfully exhibited since well before her birth. If anyone has both a moral and civic obligation to support the newspaper industry, it's me.

But, as I've explained in earlier posts, newspapers can make a series of decisions through which they cease to become NEWSpapers and morph into something else, something less. When this happens, maintaining a subscription doesn't support the newspaper industry any longer -- it enables the abdication of standards and responsibilities that current news executives seem to think they can get away with forever.

My newspaper crossed the line -- my line -- with the introduction of supermaket ads tucked into the corner of the nameplate. The nameplate! It's the top of the front page: the newspaper's name, and then today's produce deals. This follows years of unobtrusive but still troublesome strip ads at the bottom of Page One, and irrepressibly annoying "stickie note" ads that get plastered right over top of the news of the day. I've engaged in more than one debate over the impact these ads have on readers, and after years of arguing about it, I'm voting with my feet.

But the ads are just part of it. Over five years I've watched this newspaper deteriorate from a solid local paper that devoted ample resources to local news coverage and, importantly, enterprise reporting, to one that might catch a city council meeting every three weeks or so and visit the school board once a month. Basic news coverage is spotty, and enterprise is virtually nonexistent. The newshole has shrunk to almost nothing. One of my journalism professors introduced me to the edict that the morning paper has to "tell me something I don't already know," and those instances are increasingly rare in this newspaper. As another final straw, the paper went four or five straight days between Christmas and New Year's Day without a single locally generated editorial -- even on the Sunday that marked the last day of 2006. This is a fundamental dereliction of duty.

I don't blame the current rank and file staff, who seem pretty good and committed. They used to have the time and space, and colleagues, to produce innovative and thoughtful journalism now and then. I cite the paper several times in my book for creative work, which has never been the norm but at least showed up occasionally. This paper now is so gutted and stripped, and its priorities are so out of whack, that good journalism can only occur as an afterthought. And I feel sorry for the good journalists who'd like to do more, and better, but can't.

I've held on to my subscription long past the point of losing respect for the paper, because of the obligation I feel to the newspaper industry. I certainly don't want to hasten its demise; I've devoted the last several years to preserving it. But the death spiral of newspapers' terrible decisionmaking in response to readership trends is now pushing even the most loyal readers, like me, off the cliff. Continuing to subscribe would send the message that these decisions and priorities are OK, and they're not.

I oppose killing newspapers, but I'm not going to linger while they commit suicide.

Tuesday, January 02, 2007

Happy New Year.

Let's start it off right with a link to a great essay by Doug McGill, recently appointed executive director of the World Press Institute, on the power of language and journalists' relationship with their audiences.

It's a little heady, but provacative and important.